Last Updated

Introduction

CoreBridge Wellness (‘we’, ‘our’, or ‘us’) is committed to protecting your personal information in accordance with PIPEDA. This policy explains how we collect, use, disclose, and safeguard your information.

1. What Personal Information We Collect

• Information you provide (name, contact info, account info, payment details, wellness details)
• Information collected automatically (IP address, device info, cookies)
• Information from third parties (service providers, payment processors, booking systems)

2. How We Use Your Personal Information

• To provide wellness, fitness, and physiotherapy services
• To process payments and manage bookings
• To communicate updates and confirmations
• To personalize programs and improve services
• To meet legal or regulatory requirements

3. Consent

We obtain express or implied consent. You may withdraw consent at any time subject to legal or contractual limits.

4. How We Share Your Information

We do not sell personal information. We share only with:

• Service providers (WellnessLiving, payment processors, trainers, physiotherapists)
• Legal authorities when required

5. How We Protect Your Information

We use administrative, technical, and physical safeguards including encryption, access controls, confidentiality agreements, and regular security reviews.

6. Data Storage

Information may be stored in Canada or the U.S. with safeguards ensuring PIPEDA compliance.

7. Data Retention

We retain information only as long as required for service delivery or legal obligations, after which it is securely destroyed or anonymized.

8. Your Rights Under PIPEDA

You may request access, correction, withdrawal of consent, or deletion of your personal information. Requests will be answered within 30 days.

9. Cookies and Tracking

Our site uses cookies for functionality and analytics. You may disable cookies in your browser settings.

10. Children’s Privacy

We do not knowingly collect information from individuals under 14 without parental consent.

11. External Links

We are not responsible for privacy practices of third‑party sites linked on our website.

12. Policy Updates

We may update this policy periodically. Continued use of services constitutes acceptance.

13. Contact Information

CoreBridge Wellness – Privacy Officer

Email: privacy@corebridgewellness.com

Alternative: berkeley@corebridgewellness.com

Phone: (905) 706-3959

Address: 614 Perry Cres, Oshawa, Ontario, L1J 2E3